Contact information
Contact Us
We'd love to hear from you!
Whether you have a question about our products, your order, shipping, returns, or simply want to know more about Duoriia, our team is here to help.
Customer Support
For all inquiries, please contact us at:
Email: hello.duoriia@gmail.com
We aim to respond to all emails within 24–48 business hours.
How We Can Help
We're happy to assist you with:
- Product information and sizing
- Order status and tracking
- Shipping and delivery queries
- Returns and exchanges
- Payment-related questions
- Collaboration and partnership inquiries
- General customer support
Business Hours
Our customer support team is available:
Monday – Saturday
10:00 AM – 6:00 PM (IST)
Messages received outside business hours will be answered on the next business day.
Before You Contact Us
To help us assist you quickly, please include the following details in your email whenever applicable:
- Your full name
- Order number (if available)
- A brief description of your query
- Photos (if your inquiry relates to a product or order issue)
Thank You
Thank you for choosing Duoriia. We truly appreciate your trust and look forward to assisting you.